Returns & Exchanges
At Coburg Aquarium, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit or style, we offer a hassle-free return and exchange process within 30 days of delivery.
1
Check Eligibility
Ensure your items are unworn, unwashed, and have all original tags attached to qualify for a return or exchange.
2
Submit a Request
Log in to our online portal with your order number and email address to select the items you wish to return.
3
Package Your Items
Securely pack the products in their original packaging and attach the prepaid shipping label provided via email.
4
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing